Privacy Policy

What Information Do We Collect and How We Collect It

Data you give us directly

• if you register with us (such as your date of birth, username, avatar, password and email address);
• information you provide by participating in any chats, communities or social media functions. We will consider that information as part of the public domain;
• information you provide us if you report a problem with our Services or App.
• information you provide us by purchasing in-game products in Game Store, it may includes your in-game account information such as user id and zone id, transaction information such as the types and amounts of the in-game product you purchase, and your email address.

Data we may collect when you use our Services and App (whether or not you register with us)

• data about your location, device type, operating system and platform;
• mobile device identifiers (such as your unique device ID (persistent/non-persistent, hardware type, medial access control ("MAC") address, international mobile equipment identity ("IMEI"), OS, and your device name;
• data about your computer's browser version, operating system version, page loading time, network, generated device identifier information, hashed MAC address, referral source and IP address;
• the number of times you visit our APP and the amount of time you spend using the APP;
• log files (We may also automatically log certain anonymous information about visitors to BuffBuff.com, including but not limited to, where the user came from to visit our site, IP address, search terms utilized, browser type and a reading history of the pages viewed);
• Email Address.

How do we use your information

We may use your data in the following ways:

• To provide you the App and associated websites and continuously improve their features;
• To store your running-history;
• To provide helpdesk and support services;
• To customise the App which is available to you;
• To ensure that you are in compliance with our terms;
• To moderate any chat messages;
• To improve the App, for analysis and reporting purposes and to offer you technical support or respond to your questions. This also includes using data to log any crashes in our provision of the App, so we may report such interruptions (in this regard, we may use a third party to assist us);
• To notify you if you have received message update notifications or something;
• To enable social network integration, especially with Facebook;
• To personalise your experience;
• To send you push notifications for the App (which you can choose not to accept or turn off by visiting the settings section of your device and selecting the appropriate setting);
• To offer you other services and Apps which we think may be of interest to you;
• To prevent fraud and crime;
• To deliver in-game products to your account according to the information you provided in Game Store.
• To create a profile for marketing purposes with for example Facebook or Google;
• Emails (regarding consumption information, updates, newsletter, new features, (new) apps etc.);
• Administrative purposes, such as notification of a violation of our terms of use.

How Do We Store Your Information

BuffBuff stores all information you provided at our secure servers. We implement appropriate technical and organisational measures to protect your personal data against unauthorised or unlawful processing, accidental loss or damage.

BuffBuff will keep your personal information for as long as to your agreement for the access to BuffBuff services. If you choose to close your BuffBuff account, limited data that we collect about you may still be retained for legal and accounting purposes. Inforation that you post on our public chats or communities will be retained until you decide to remove it as well. We value your opinion and don't want to interfere with your posts without your permission.

HOW WE SHARE YOUR PERSONAL INFORMATION

In following cases we share the information with other parties, we ensure that your information is being protected and used within the purposes specified in this Privacy Policy.

We will share your personal information with the merchant who provides in-game products when you purchase any in-game products in Game Store, which is necessary to complete the transaction.

We access, preserve and share your Personal Information with regulators, law enforcement or others where we reasonably believe such disclosure is needed to (a) satisfy any applicable law, regulation, legal process, or governmental request, (b) enforce applicable terms of use, including investigation of potential violations thereof, (c) detect, prevent, or otherwise address illegal or suspected illegal activities, security or technical issues, (d) protect against harm to the rights, property or safety of our company, our users, our employees, or others; or (e) to maintain and protect the security and integrity of our Website or infrastructure. In such cases, we may raise or waive any legal objection or right available to us, in our sole discretion.

You may provide your personal information directly to third-party providers when visiting third-party website and using third-party service through us. In that case, the privacy policy of third party shall be applied.

Cookies and Web Beacons

We use "cookies." The cookies we place on your computer are very small text files that uniquely identify your browser and may be sent to your computer or mobile device. They are stored on your hard drive and communicate with our servers only when you are visiting our websites. We use cookies to improve the quality of BuffBuff.com. They allow us to monitor aggregate metrics such as total number of visitors and number of pages viewed. They also allow us to optimize BuffBuff.com to make sure that we are delivering the best possible experience to our users. Your web browser is likely already set to accept cookies, yet you may choose to block cookies in your web browser’s settings. Note that blocking cookies may result in some features not being able to function properly. To learn more about controlling browser cookies visit: http://www.aboutcookies.org/Default.aspx?page=1.

Note that BuffBuff has no access to or control over these cookies that are used by third-party advertisers. Learn more about our Cookies Policy.

Analytics

We use third party information, reports and analysis about the usage and browsing patterns of users of BuffBuff.com. We allow the third party analytics companies to include web beacons and cookies on BuffBuff.com. The collected information includes search terms, search parameters, click-throughs by users, and other similar information. We utilize this information to improve BuffBuff.com and make sure we are delivering relevant content to our users. The Analytics we use do not identify individual users of BuffBuff.com.

Third Party Ad Networks and Social Networks

BuffBuff.com expects its partners, advertisers to respect the privacy of our users. However, third parties, including our partners, advertisers and other content providers accessible through our site, may have their own privacy and data collection policies and practices. For example, during your visit to our site you may link to, or view as part of a frame on BuffBuff.com page, certain content that is actually created or hosted by a third party. Also, through BuffBuff.com you may be introduced to, or be able to access, information, Web sites, advertisements, features, contests or sweepstakes offered by other parties. BuffBuff.com is not responsible for the actions or policies of such third parties. You should check the applicable privacy policies of those third parties when providing information on a feature or page operated by a third party.

While on our site, our advertisers, promotional partners or other third parties may use cookies or other technology to attempt to identify some of your preferences or retrieve information about you. For example, some of our advertising is served by third parties and may include cookies that enable the advertiser to determine whether you have seen a particular advertisement before. Through features available on our site, third parties may use cookies or other technology to gather information. BuffBuff.com does not control the use of this technology or the resulting information and is not responsible for any actions or policies of such third parties.

We use third-party advertising companies to serve ads when you visit our Web site. These companies may use non-personal information (i.e., information that does not include your name, address, email address or telephone number) about your visits to this and other Web sites in an effort to provide advertisements about goods and services that may be of interest to you. To learn more about third-party advertising or to opt-out of such advertising, you can visit both the Network Advertising Initiative and the Digital Advertising Alliance.

In addition to the above, we have implemented at BuffBuff.com certain "Google Analytics" features that support display advertising, including re-targeting. Visitors to BuffBuff.com may opt out of Google Analytics, customize the Google Display Network ads by using the Google Ad Preferences Manager and learn more about how google serves ads by viewing its Customer Ads Help Center. If you do not wish to participate in Google Analytics, you may also download the Google Analytics pt-out browser add-on.

We Protect Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

BuffBuff does not knowingly collect any Personal Identifiable Information from children under the age of 16. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

How Do We Protect Your Information

We intend to protect your personal information and to maintain its security and accuracy. BuffBuff implements reasonable physical, administrative and technical safeguards to help us protect your personal information from unauthorized access, use and disclosure.

Online Privacy Policy Only

This privacy policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in BuffBuff. This policy is not applicable to any information collected offline or via channels other than this website.

Your Rights

Access to information

You have the right to request access to the information we have on you. You can do this by contacting us at [email protected]. We will make sure to provide you with a copy of the data we process about you. In order to comply with your request, we may ask you to verify your identity. We will fulfill your request by sending your copy electronically. For any subsequent access request, we may charge you with an administrative fee.

Information correction & deletion

If you believe that the information we have about you is incorrect, you are welcome to contact us so we can update it and keep your data accurate. If at any point you wish for BuffBuff to delete information about you, you can simply contact us at [email protected].

Restrict or object to processing

You have the right to restrict or object to BuffBuff's processing of your personal data under certain conditions. You can do so by contacting us at [email protected].

Transfer your data to another entity

You have the right to request BuffBuff to transfer the data we collected about you to another entity, or directly to you, under certain conditions. You can do so by contacting us at [email protected].

Changes in Privacy Policy

BuffBuff.com reserves the right to change or update this Privacy Policy at any time by posting a notice at the Site explaining that we are changing our Privacy Policy.

Contacting Us

We welcome your feedback and we thank you for using BuffBuff! If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us through email at [email protected]

Company Name: VGAMEPOP LIMITED

Company address：VGAMEPOP LIMITED,RM4, 16/F, HOKING CENTER, NO.2-16 FAYUEN STREET, MONGKOK, HONG KONG